Straight answers to the questions buyers ask us

There is no honest single price, because scope varies widely. Cost is driven by the number of features and modules, user roles, workflow complexity, integrations, and design and security needs. We scope your requirements and provide a clear written estimate. Our cost guides for websites, web applications, mobile apps and ecommerce explain the factors.

Source-code ownership can be provided according to the agreed project terms, which we set out clearly in your proposal so there are no surprises.

It depends on scope. A focused website or internal tool can be weeks; a multi-module platform or app with integrations takes longer. We agree the timeline with you before development begins and keep you updated at each stage. See our process.

We build custom. Our developers create front-end and back-end around your requirements rather than editing an off-the-shelf theme. Where a project calls for it, you review two bespoke design mock-ups and revision stages before development.

Usually, yes. We regularly connect websites, apps and portals to ERP, accounting, payment gateways, logistics, CRM and identity providers through APIs, with proper security, testing and error handling. See API integration.

We build with role-based access control, secure authentication, encrypted connections, audit logging and cloud deployment that scales with usage. Security decisions are made according to the sensitivity of your data and discussed during scoping.

Every project includes a post-launch warranty. Beyond that, we offer ongoing support and maintenance — security updates, troubleshooting, minor enhancements and change requests — from the same in-house team that built your system.

Yes. We are a Kuala Lumpur team of consultants, designers, developers and testers, working in-house since 2005. We do not outsource production, so accountability stays with one team. Read more about us.

Yes. Our office is in Solaris Mont Kiara, KL, but we work with clients across Malaysia and our projects reach 26 countries. Briefing, design review and communication all work remotely over calls, WhatsApp and email.

We have operated from Kuala Lumpur since 2005 with the same in-house team, and we support the systems we build for the long term. Continuity is one of the main reasons clients choose us.